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As a result, the complaint was closed as ‘unresolved’, which affected the overall rating of the casino. Later, the casino claimed that the player had successfully completed the verification process and withdrawn their funds. However, the player did not respond to confirm this resolution, leading us to dismiss the complaint as rejected. The player from Portugal has requested a withdrawal three weeks prior to submitting this complaint. The player from Finland has an issue with the casino, regarding unclear bonus rules. After depositing 15€ and getting a 7.5€ bonus, he won 300€.
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Despite our attempts to engage with him and gather additional information about his case, he did not respond to our queries. As a result, we were unable to investigate his complaint further and had to reject it. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 22bet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. As an ardent bettor, have you ever wondered about the best online bookmaker to trust your stakes with? Look no further than 22bet, a globally acclaimed bookmaker that has carved a niche for itself in the betting world.
The player from Italy is experiencing difficulties verifying his payment method right after depositing. The complaint was rejected as the player did not wish to continue resolving the issue. The player from Germany made a deposit and started playing.
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The player from Italy is criticizing verification and withdrawal process. The player complained that in the middle of gameplay they received an error message saying that the game was not available to them. After contacting the support, they kept asking from the player more and more identity documents. The player from Spain is enquiring more information regarding the account verification.
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- The player from Portugal requested a withdrawal and the casino asked him to submit additional documents.
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The issue had been successfully resolved, with the player confirming receipt of the funds. The player from Italy is experiencing difficulties withdrawing their funds due to limited availability of payment methods. The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Portugal had reported that she had won several slot tournaments at an online casino but had not received her winnings.
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We closed the complaint as ‘unresolved’ because the casino failed to provide the required information. The player from Portugal is claiming a refund of his deposited funds. We closed the complaint as ‘unresolved’ because the casino failed to reply. The player from Italy is having difficulties withdrawing his winnings due to incomplete verification.
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The player received funds approximately 10 days after submitting the complaint. The player from Spain has been waiting for a withdrawal for less than two weeks. The player from Greece has requested a withdrawal three weeks prior to submitting this complaint. The player has received the payment and the complaint was closed as “resolved”. The player from India is experiencing difficulties withdrawing his funds.
The player from Canada has been struggling to provide proof of his deposit. The player confirmed that his account was successfully verified. The player from Australia has tried to block her account on several occasions. The player from Iceland had the account blocked, after a friend has opened one under her name from the same device.
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We closed the complaint as ‘unresolved’ because the casino failed to respond, however, the player later informed us they successfully passed the identity verification. The player from Hungary is experiencing difficulties withdrawing his funds due to technical difficulties related to crypto payment method. The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing additional verification. The complaint was resolved after the player’s account was succesfuly verified. The player from Italy breached the bonus T&Cs by placing bets higher than allowed, therefore we first rejected this complaint.
The player’s original bet was eventually credited back to the player. The player from Sweden requested a withdrawal, but then he was informed his withdrawal method wasn’t available in his country. The player from Italy has requested a withdrawal, unfortunately, it has been pending due to ongoing verification. The player from Germany is complaining about the lengthy verification process but after verification he received his winnings. The player didn’t provide the required evidence and stopped responding to his complaint, therefore we were forced to reject it. A player from India experienced some withdrawal issues resulting in a blocked phone number.
The player has a problem with receiving his winnings because he created the second account, which was marked as duplicate. The player from Germany has deposited money into his account but the funds seem to be lost. The player from Italy is experiencing difficulties passing the verification in the casino. The casino confiscated the player’s winnings of $6,754 and closed their account without an explanation. The casino recommended the player to contact their licensing authority, Curacao. Ever since then, there is no further information available.
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A few transactions were credited back to the player’s account, and he later gambled them away instead of submitting a new withdrawal request, other payouts were successfully received. The player stated that his complaint was resolved so we closed it as it is. The player from Serbia is experiencing difficulties withdrawing funds, because the transactions to his preferred payment methods have been declined. The player from Portugal had faced an issue with the online casino, as his account had been blocked due to accusations of him opening multiple accounts.
The player from Italy is experiencing difficulties withdrawing his winnings due to unfinished KYC verification. We closed this complaint because the player submitted 2 identical complaints and we kept only the second one opened. The player’s struggling to verify his account in order to withdraw his winnings. The complaint was closed as “unresolved” as the casino did not respond to us. The player from Canada is experiencing difficulties verifying casino account.
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The player’s deposit was not credited for yet unknown reason. The player from the Netherlands deposited in the casino, but the amount wasn’t credited to his casino balance. The player from Germany has requested withdrawal a week ago. Shortly after the complaint was submitted, the player was able to receive his withdrawal and the complaint is resolved.
The player from Netherlands had his winnings cancelled as the deposit hasn’t been allegedly received by the casino. The player from Brazil has tried to collect his winnings, Unfortunately, due to an error message, the withdrawal was unsuccessful. The player from Netherlands has experienced a technical glitch while playing live roulette. The player placed a bet on number 31, straight up, but the winnings were not rewarded.
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The player later confirmed that the deposit was processed successfully, therefore we marked this complaint as resolved. The player from Germany has been experiencing difficulties withdrawing his winnings due to KYC verification. The player received their winnings and the complaint was successfully resolved. The player from Spain requested a withdrawal and, after experiencing different types of technical issues, he decided to make a complaint.
So 22Bet UK isn’t accessible without the use of a VPN right now. This is fairly common for bookmakers from some countries though, as different regions have different requirements for licenses to operate. You can use a VPN to access 22Bet UK, but you should be careful with your choice of provider.